Customer Support

Do you have questions, problems or similar with your account?
Our customer service is available via email and live chat from
Monday to Sunday within below mention time and days.

  • Monday: 09.00 – 24.00 CET.
  • Tuesday: 09.00 – 24.00 CET.
  • Wednesday: 09.00 – 24.00 CET.
  • Thursday: 09.00 – 24.00 CET.
  • Friday: 09.00 – 24.00 CET.
  • Saturday: 09.00 – 24.00 CET.
  • Sunday: 09.00 – 24.00 CET.

If you would like to contact us, please use one of the following email addresses to get in touch with
the appropriate department so we can help you more efficiently.

When sending us an e-mail please remember to include as much information as possible and contact us
from the e-mail address you provided when registering so that we can help you efficiently.


Email Support

Customer support (Deposits/Withdrawals/Promotions etc)

VIP Department (For questions about our loyalty program)

Affiliates (For all affiliate/marketing enquiries)

Documents (For account verification)


Support Postal Address:
E-play24 Ltd
Tigne Place , Block 12 , Floor 1/5,
Tigne Steet, Sliema
SLM3173 Malta
MT 1966 1023